3 The Products can be returned only before installation.
In case a Product is delivered in the wrong quantity, colour, model and/or size or when the Product is significantly different from the description given on the Website, an endeavour shall be made to help the Buyer affect a return within 3(Three) days of the delivery of such a Product.
The Product shall not be allowed to be returned if the Product ID/Serial No. is tampered and/or when the original packaging of the product is not available.
Refund will be made to the Buyer once the return is accepted by Livguard. For pre-paid orders, the refund will be processed within 7(Seven) to 10(Ten) working days. For Cash-on-Delivery orders the refund shall be processed within 10(Ten) to 12(Twelve) working days.